Compliant cover in days, not weeks

Compliant cover, in days not weeks

When Agincare acquired a group of care homes, the clock started straight away. Residents needed consistent care, rotas needed filling, and the newly acquired sites needed a compliant, trained workforce in place within days.

On assessment, 80% of the existing agency staff supporting those homes were non-compliant with fundamental care requirements: gaps in mandatory training, incomplete DBS checks, missing right-to-work verification, or outdated professional registrations. For Agincare, inheriting that level of risk was not an option. It brought in We Are Care to provide safe, compliant cover across five sites and more than 550 care hours, and the mobilisation began at once.

A vetted workforce, on shift in days

Agincare had a fully vetted, trained workforce on shift within days of the acquisition. Every worker met We Are Care's compliance standards before starting: current DBS checks, verified right-to-work documentation, up-to-date mandatory training, and a completed induction.

None of that speed came at the cost of compliance. We Are Care's verification scales quickly when demand is urgent, with standardised checks and training and documentation managed through Baton. Shift coverage held at 100% across all five sites throughout the transition, so residents kept consistent care and the incoming managers had the stability to settle their permanent teams.

"We Are Care added additional stabilisation to several of our services in a matter of days during an acquisition where staffing, medication safety, and rota continuity were a priority," said Sarah Ghisoni, Regional Manager at Agincare. "They stabilised safe practice and brought reliability back to our rota teams. Their team maintained 100% shift coverage throughout the transition and helped our permanent teams regain confidence and control."

The compliance gap in provider transitions

What We Are Care found at Agincare is common across the sector. The pressure to fill shifts can leave documentation gaps and deferred training behind it. Some agencies work on margins as narrow as £0.27 per hour once wage costs are met, too little to fund proper compliance systems.

So acquiring providers often inherit that compliance risk. The Care Quality Commission does not pause oversight during an ownership transition, and residents expect safe care from day one. We Are Care holds fully compliant cover in the meantime, so the incoming provider can settle its permanent workforce and clear inherited documentation at its own pace without compromising safety.