Keep care teams together.

High turnover, and the daily work of juggling compliance, can wear a care team down and make continuity and quality of care harder to hold. We can keep your whole team compliant and safe to work, and improve retention significantly through the training, development and recognition, resulting in your best carers staying longer.

How we can turn it around

The need, and our response

Annual turnover among frontline care workers. Close to a third move on from their role each year. Source: Skills for Care, State of the Adult Social Care Sector.

The typical cost of replacing a carer who leaves: recruiting and training a replacement, plus the weeks spent advertising, interviewing and finding the right person. Source: Care England.

The uplift providers typically see when they partner with us, within three to six months. Delivered through a combination of improved compliance, training, support, development and 360 feedback.

We monitor every carer's certification against the role they're doing, and flag and fix lapses before they reach a rota.

Certifications renewed and training sessions delivered to keep carers compliant and progressing, cumulative since launch.

The challenge

Turnover is a care quality problem.

Care is demanding work, and carers have never had more choice about where they do it. Close to a third move on from their role each year.

The replacement cost lands first: covering the gap, then recruiting and training someone new at £3–6k, plus the weeks spent advertising, interviewing and finding the right person.

Then the cost every care provider already knows: the new carer doesn't know the residents, continuity breaks, and care quality dips while they learn what the one who left already knew.

What we provide

Capabilities that keep carers in post.

Keeping carers comes down to three things we do well: keeping them compliant and ready to work, giving them training, development and recognition, and spotting who's at risk of leaving before they go.

Compliance

Compliant on every shift.

We bring your whole team's certification into one place and monitor it against the role each carer performs. When something lapses or is close to it, we act before it reaches a shift.

Certification monitored against role (DBS, training and right to work), with anything lapsing flagged early
We reach out to the carer directly and either deliver the recertification ourselves or route them to the training partner you already use
Lapses caught and resolved before they reach a shift, so certification keeps pace with the rota

Training & development

Training, development and recognition.

Keeping carers takes more than compliance. We keep mandatory training up to date and support people across their time in care: settling new starters, helping those who want to progress, and recognising the carers who keep your service running.

Training delivered directly to your carers, placement-led and matched to the roles they do
Development and guidance for carers ready to step up or move into a different role
Year-round support and recognition that gives experienced carers a reason to stay

Early signals

Spot the risk before they go.

The carers most likely to leave rarely say so out loud. Baton captures how your team is feeling and flags rising risk early, so you can act while it still makes a difference.

Regular sentiment capture from carers, surfaced to managers before small problems become resignations
Built-in best practice for one-to-ones, exit reviews and 360 feedback
Early flags on who's most likely to leave, with practical countermeasures to try

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